Last updated: April 5, 2026

Global Base (“we”, “us”, “our”) operates this online store and provides Japanese snack subscription boxes and related products and services (the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use our website, make a purchase, or otherwise interact with us.
By using the Services, you agree to the practices described in this Privacy Policy.

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1. Personal Information We Collect

“Personal information” means information that can identify you or be reasonably linked to you. We may collect the following:

Information You Provide Directly

・Name

・Billing and shipping address

・Email address

・Phone number

・Payment information (processed securely by Shopify or third-party payment providers)

・Account credentials (only if you choose to create an account where available)

・Order history and communication details

Information Collected Automatically

・IP address

・Browser/device information

・Pages viewed, time spent on the site, cart activity

・Cookies and similar tracking technologies (for basic analytics and store functionality)

Information from Third Parties

・Payment processors

・Fulfillment partners

・Shopify (platform provider)

We do not collect sensitive medical data, allergy information, or children’s data.

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2. How We Use Your Personal Information

We use your personal information for:

Providing and Improving the Services

・Processing your orders

・Fulfilling and shipping your snacks

・Managing your orders and subscription

・Providing customer support

・Sending order confirmations and service-related updates

・Preventing fraud and securing your account (if applicable)

・Improving store performance and user experience

Marketing Communications

We may send you email updates, promotions, or product announcements.
You can unsubscribe anytime using the link in our emails.

Legal Compliance

We may use or disclose information to comply with applicable laws, legal requests, or to protect our rights.

We do not sell personal information.

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3. How We Share Personal Information

We may share personal information with:

・Shopify (to operate our store and process data necessary for checkout and account management)

・Payment processors (for secure payments)

・Shipping/fulfillment providers (to deliver your order)

・Customer support tools (only essential information as needed)

・Service providers assisting with analytics or store functionality

We may also share information:

・When required by law

・When necessary to detect or prevent fraud

・With your explicit consent

We do not share data with third parties for unrelated advertising purposes.

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4. Cookies & Tracking

We use cookies to:

・Keep your cart active

・Remember your preferences

・Analyze basic site usage

You can disable cookies in your browser, but some features may not work properly.

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5. Children's Privacy

The Services are not intended for individuals under 16 years old.
We do not knowingly collect personal information from children.

If you believe a child has provided information to us, please contact us and we will delete it.

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6. Security

We take commercially reasonable measures to protect your information.
However, no system is 100% secure, and we cannot guarantee “perfect security.”

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7. Data Retention

We retain personal information as long as necessary to:

・Maintain your account (if applicable)

・Fulfill your orders

・Provide customer support

・Meet legal obligations

When no longer needed, your data will be securely deleted or anonymized.

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8. Your Rights

Depending on your location, you may have the right to:

・Access the personal information we hold about you

・Request deletion

・Request correction

・Opt out of marketing emails

You may exercise these rights by contacting us via our contact form .

We may require identity verification before fulfilling requests.

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9. International Data Transfers

Your information may be transferred to and processed in countries outside your own, including Japan and the United States, where our operations and service providers are located.
We ensure such transfers are performed in compliance with applicable laws.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last updated” date above and post the revised Policy on this page.

Your continued use of the Services constitutes acceptance of any changes.

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11. Contact Information

If you have any questions, please contact us via our contact form .